• Only registered guests may be on The Bird House premises
• The Bird House at Lily Dale check in time is 3:00 pm
• The Bird House check out time is 11:00 am
• Arrivals after 6 pm are considered cancelled; TEXT 716-219-1188 if you are running late or will arrive after 6 pm Eastern (local) time
• We are a nonsmoking property. No smoking of tobacco or marijuana, vaping, aromatherapy, smudging or incense
• Alcoholic beverages are not permitted at The Bird House; this is also a Lily Dale Assembly rule posted at the entrance gate and around the grounds
• Reservations may be cancelled 30 days or more before arrival for a 100% refund minus a $20 rebooking fee
• Reservations may be cancelled 15 to 29 days before arrival for a 50% refund minus a $20 rebooking fee
• Reservations cancelled within 14 days before arrival forfeit the entire amount paid, although we will try to rebook you/your party
• Internet access is for registered guests only. Please do not share WiFi access details
• Please keep voices low as many visit on personal retreat and value the quiet surroundings
• We do not have televisions in guest rooms; if you plan to stream audio or video content on your device(s), please bring headphones
• The Bird House is not responsible for items lost, stolen or left behind. Please double-check your room upon your departure as we will not ship items left behind.
• If something breaks, or needs attention during your stay please let Lauren know: TEXT 716-219-1188

Thank you for understanding that The Bird House’s policies are not meant to deprive anyone, but exist to create a safe and comfortable environment for all our guests.

Enjoy your stay in Lily Dale!

Your hosts, “Dr. Lauren” & “Mr. Ed” Thibodeau